Who Are Nordstrom's (JWN) Main Competitors? (2024)

FAQs

Who Are Nordstrom's (JWN) Main Competitors? ›

The main competitors of Nordstrom include Dillard's (DDS), Macy's (M), Kohl's (KSS), GAP (GPS), Abercrombie & Fitch (ANF), American Eagle Outfitters (AEO), Urban Outfitters (URBN), Buckle (BKE), Lands' End (LE), and Destination XL Group (DXLG). These companies are all part of the "retail/wholesale" sector.

Key Takeaways

Nordstrom has notable competitors in the retail industry that offer high fashion in a similar department store format, like Macy's (M), Dillard's (DDS), Neiman Marcus, and Saks.

Competitive advantage refers to the unique qualities, strategies, or resources that set a company apart from its competitors and contribute to its success. Nordstrom's competitive advantage lies in its exceptional customer service and personalized shopping experience.

With an average age of 43, Nordstrom shoppers are a decade or so younger than the norm for U.S. department stores. Nearly 40 percent are the heavily pursued age group under 45 years old. And among Americans with household incomes of $300,000 or more, 62 percent shop at Nordstrom, the company says.

Nordstrom's customer strategy is centered on three strategic pillars: providing a compelling product offering, delivering outstanding services and experiences and leveraging the strength of the Nordstrom brand.

For customers, Nordstrom's biggest appeal comes from the high-quality design of its products and the perception of that quality that the company creates in its brands.

Differentiated Value

Consider its high-touch service, its spacious look and feel, top quality products, and personalized customer service, both on- and offline. In most departments, if you indicate the desire to shop, there is a salesperson designated to helping you find sizes, etc.

Who are Nordstrom's primary customers? ›

Key Takeaways

Nordstrom targets affluent customers aged 25-54 with household incomes over $100,000 but is increasingly focusing on millennials to drive long-term growth.

What are Nordstrom Inc's Business Segments? We have four segments: Retail Stores, Credit Operations, Catalog/Internet, and Corporate and Other. The Retail Stores segment derives its revenues from sales of high-quality apparel, shoes and accessories.

Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and kids. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

Nordstrom is an American luxury department store that offers a wide variety of designer clothing and footwear, cosmetics, and home goods.

Our Nordstrom Made brands include exclusive apparel, accessories, shoes and home goods across more than 40 brands, including customer favorites like Halogen, Zella, BP., Treasure & Bond and now Open Edit.

At Nordstrom Rack, shoppers can find the same great quality designer brands at a discounted price. Many of the purses at Nordstrom Rack are “Off Price Designer” items, meaning they are real designer items at a fraction of the cost.

Nordstrom, Inc.

(/ˈnɔːrdstrəm/) is an American luxury department store chain headquartered in Seattle, Washington, and founded by John W. Nordstrom and Carl F. Wallin in 1901.